Nurse Manager, Care Coordination - Ideal management role

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

Unique opportunity to blend your clinical and project management talents!



Optum delivers personal health management solutions designed to help individuals stay healthy, get healthy and live with illness. Evidence-based medicine, technology and specially trained nurses are combined to identify an individual's health needs, make referrals to appropriate resources and close gaps in care. With capabilities ranging from wellness promotion to self-care and triage to longitudinal case management, Optum delivers an integrated, cohesive approach to managing the health of each individual--as an individual.



We offer an opportunity to truly make a difference while advancing your career. It's a rare combination that makes Optum the ideal place for your professional and personal satisfaction.



Bring us your leadership skills, and we'll bring your career to new heights in this Care Coordination management role. As a Nurse Manager, you would supervise a dynamic, intelligent team of clinicians while enjoying a rapidly changing environment, perfect for a flexible, creative professional. If you're ready for a high-impact position with plenty of advancement potential and the chance to enhance your project management skills, we urge you to apply.



Key responsibilities include:


Managing a team of 10+ telephonic Care Managers in their efforts to coordinate treatment for our health insurance customers


Interviewing, training and mentoring new staff members as they are on-boarded


Ensuring workflow is handled effectively, and overseeing the daily staffing functions of the department


Assisting the staff with case questions or escalated issues when necessary


Holding team meetings


Managing various projects aimed at overall process improvement


Creating project plans, tracking project status and documenting all project work

Job Requirements:

Only licensed Wisconsin RNs will be considered for this role, and solid clinical experience in a hospital setting is a must. Management experience is also required. QA and process improvement experience is needed, and a background in managed care is preferred. Project management experience is essential, and and a history in data analysis/data management will be valuable. PC proficiency is essential. Candidates should have a BSN, and a Master's degree is strongly preferred. The ideal candidate will thrive on change and innovation.



UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan.



If you are interested in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent growth opportunity!



Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.





Keywords: registered nurse, clinician, clinical, nurse, project manager, manager, hospital, RN, care coordinator, care manager, nursing manager, coninuous quality, quality improvement, quality assurance, QA, QI, CCN, staff manager, CMSA, supervisor, team lead, process improvement, data analysis